QUALITY AND INNOVATION AWARDS 2016
Resident-Centred Home of the Year
A move away from traditional long-term care practices
helps create a warm, nurturing environment at
Bloomington Cove, a Sienna Senior Living home
The Resident-Centred Home of the Year award is unique within the Ontario Long Term
Care quality awards program. Unlike other awards, homes are nominated by
the residents, with the final selection made by residents from the Ontario Association of
Bloomington Cove in Stouffville, every resident has
a diagnosis of dementia. The home has made it a
priority to provide person-centred care by
moving away from traditional long-term care practices,
and empowering staff to provide a high quality of life to
Changing the environment
Bloomington Cove has made their building as home-like
as possible within the financial restraints of long-term care.
There is no paging system, no equipment in corridors
and no nursing station, but rather a private office which
allows for respect and privacy. Each home area has its own
dining room, where the focus is on offering a pleasurable
approach to dining. Resident room doors are closed to respect privacy and everyone always knocks before entering.
Each home area team nursing, programs, dietary and
housekeepers shares their input on the best way to provide quality of life. Their goal is to work together to provide
nurturing, warm, caring relationships with the residents.
Receiving the Quality and Innovation Award from members of the
Ontario Association of Councils
Truly knowing residents
Bloomington Cove starts by engaging the resident and
family at the time of move-in. Staff ask questions to get to
Mastering Difficult Conversations in Elder Care
Workshop: Toronto, March 23-24, 2017
Do difficult conversations with patients, their families or Substitute Decision Makers
stress you out?
What would it mean to you if you could de-escalate conflicts, reduce complaints and
have less stress?
Would you like to know more about consent and capacity, understanding powers of
attorney and identifying the correct substitute decision maker?
This workshop has been designed to help you handle difficult conversations and difficult situations
with great skill and confidence as well as understanding related legal issues.
LONG TERM CARE TODAY